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Secretary
- Thetford
- Permanent
- £ 15,000 to £ 18,000 p.a.
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Secretary
- Bury St Edmunds
- Temporary
- £ 7.50 to £ 8.50 p.h.
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Team Leader
- Hitchin
- Permanent
- £ 20,000 to £ 22,000 p.a.
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Clerk
- Lowestoft
- Temporary
- £ 7.55 p.h.
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Vacancy Details
- Customer Service / Administrator (6 month fixed term contract)
- 4360
- Hitchin
- £ 13,000 p.a.
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- Providing a personal & efficient customer service in respect of all areas of policy servicing, whilst complying with statutory and industry regulation;
Identifying and escalating issues to the appropriate level;
Demonstrating self motivation & individual personal development planning, maintaining positive/efficient working attitude at all times;
Working effectively as part of a team within the Operations Division;
Performing authorisation of transactions with pre-determined limits;
Completing own quality control checks, to deliver work right first time;
Planning & prioritising own work to meet service standards & delivery deadlines;
Knowledge Required:
5 GCSE's or above - including Maths and English) or equivalent;
Experience in a customer facing or business support environment;
Able to demonstrate the ability to develop & deliver improving customer service skills
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